Anyone else having issues with Nirvana HQ app on iPhone iOS 16.5

[StewC]

From around early afternoon on Saturday 17th June, the Nirvana app on both my iPhones (different models, same iOS version) have all but stopped working. The app opens up then appears to timeout every few seconds meaning that access to data isn't possible - not refreshing/downloading rendering the app useless. Oddly, it still works fine on my iPad Air (latest iOS) and on my MacBook Pro (appreciating that it's a web based app). Is anyone else experiencing the same/similar issues?

I have raised the issue with Nirvana's support team (who are usually very responsive).

 

[timpetcu]

@StewC, have you tried deleting & re-installing the app? That is what worked for me in the past and resolved the most recent issue today. Hope that helps.

 

[StewC]

@timpetcu, all good now, thanks. It was an issue with the app itself which Nirvana had fix with a further update earlier.

 

[bcmyers2112]

Check out this blog update from Nirvana:

https://medium.com/nirvanahq/please-update-to-version-3-7-5-9ec8362dc3b2

It looks like they issued a mobile app update this weekend (v3.7.4) and it had significant bugs. If you haven't done so already, they strongly recommend updating to v3.7.5 which should eliminate those issues.

 

[gtdstudente]

@StewC, have you tried deleting & re-installing the app? That is what worked for me in the past and resolved the most recent issue today. Hope that helps.

Wondering if your data remained in tact?

 

[timpetcu]

Wondering if your data remained in tact?

Yes. No issue with the data.

 

[timpetcu]

@timpetcu, all good now, thanks. It was an issue with the app itself which Nirvana had fix with a further update earlier.

Good to hear. Best of luck in the future.

 

[bcmyers2112]

@timpetcu, all good now, thanks. It was an issue with the app itself which Nirvana had fix with a further update earlier.

Somehow I missed this before I posted my reply. For my next trick I will predict the outcome of an event that occurred 50 years ago.