One pattern I have figured out is that when I have a next action statement that contains could or should that it doesn't normally get done.
Example:
I should follow up with Jim on XYZ project.
I could e-mail Amy about that missing invoice.
If I frame it more emphatically, then it is more likely to get done.
Example:
Follow up with Jim on XYZ project
E-mail Amy about missing invoice
I suppose this is because with the latter I have made a committment to take action. But it is the could/would/should statements that I think of at odd moments during the day.
Example:
I should follow up with Jim on XYZ project.
I could e-mail Amy about that missing invoice.
If I frame it more emphatically, then it is more likely to get done.
Example:
Follow up with Jim on XYZ project
E-mail Amy about missing invoice
I suppose this is because with the latter I have made a committment to take action. But it is the could/would/should statements that I think of at odd moments during the day.