I enjoyed the latest In Conversation audio with Randy Harward very much. The insights he shared about his role and Patagonia's evolution were fascinating. I especially liked the way he described the sound of a good factory - a very vivid image he created there for me. Reminds me that sometimes good old intuition, gut feel is the best yardstick for some decision making. "Does it sound like an efficient, well run factory?" If so then it probably is. "Does it feel like the right thing to do?" If so then it probably is.