SalesDave -
To specifically answer your questions.
In my business, in one of my segments, I used a master mind map to capture the status of all of our growth targets. Based on the architecture of the map, it was built around a hierarchy of segment and geographic territory. I can easily explode and highlight any rep, any customer, any territory. I used it as a capture tool whenever we discussed any of these targets.
It has over 150 individual customers on it, so there is no way to ever really print it, but imagine my sales managers surprise when I can instantly "remember" the status of any of these targets on the phone and ask them about the status of a trial which they mentioned to me 2 months ago. Additionally, when a "Big Dog" target comes up, it is easy to flag / tag these with an icon flag and powerfilter on those flags during your weekly reviews for follow up. This is one way to use it to shorten the close cycle.
Because it is inherently free form, it is ultimately flexible. Trust me, you will wonder how you lived without it prior.
MINDMANAGER ROCKS!!
RUN OUT AND BUY IT NOW!!
DON'T BOTHER LOOKING BOTH WAYS BEFORE YOU CROSS THE STREET!!
(i'm not an employee, just a satisfied user)