I work in Human Resources but I dont think this issue is restricted to my craft.
I find I get a lot of staff dropping in 'just for a quick chat'. Usually it is just to pass on a piece of information so that someone knows about it. I note all these conversations, either on the spot or later, if the person is a bit nervous when I pull out the pen and paper.
Some of the info is important enough to do something about straight away, so it gets its own folder and becomes a project.
With the other 'stuff' I just put it into my general reference file and it sits there until I get another piece of information and decide if there is enough to go to the project stage. Its not really someday / maybe kind information I'm dealing with.
My Problem is that this second file has grown to the point of being almost useless because of the amount of time it takes me to sort through the notes when I think there might be a related topic or issue.
Does anyone have a working system they use that might help me with this challenge? Paperbased or Software is fine, I'm open to anything that works!! PS I use a Palm m500 and Lotus Notes
I find I get a lot of staff dropping in 'just for a quick chat'. Usually it is just to pass on a piece of information so that someone knows about it. I note all these conversations, either on the spot or later, if the person is a bit nervous when I pull out the pen and paper.
Some of the info is important enough to do something about straight away, so it gets its own folder and becomes a project.
With the other 'stuff' I just put it into my general reference file and it sits there until I get another piece of information and decide if there is enough to go to the project stage. Its not really someday / maybe kind information I'm dealing with.
My Problem is that this second file has grown to the point of being almost useless because of the amount of time it takes me to sort through the notes when I think there might be a related topic or issue.
Does anyone have a working system they use that might help me with this challenge? Paperbased or Software is fine, I'm open to anything that works!! PS I use a Palm m500 and Lotus Notes