from RFA pg 13:
"What are your current tasks? These are the physical actions you need to take right now about all your commitments and responsibilities: phone calls, e-mails, conversations, errands, brainstorming ideas, and so on. Typically a person on any day will have between a hundred and two hundred of these to do."
Sure, on a busy day, if you count each phone call, email, errand, etc.
If a NA is 2 minutes, then that is under 7 hours.
What he is doing is breaking down what we do into the smallest discrete Work Unit so we can get a handle on it.
Coz