I have a variation on the same question.
Most of the answers I've seen depend on particular software tools such as outlook. Maybe they have to be answered that way -- you tell me.
Anyway -- I have many action items defined for various projects. But they are NOT the 'next action item' -- they are somewhere down the road. So the question is, where do I keep those action items?
Currently, I keep a list of all my projects in one place, in a Word file. If I start adding action items to that file, I lose the ability to see all my projects at a glance. So I guess that what I want is an 'expandable' utility where I can see all my projects at a glance, and where I can expand any of them to see actions underneath.
Sounds like I should investigate outlook. Maybe I should look at linked mind maps. Am I on the right track? Should I explore other approaches? Somebody mentioned a white paper -- which one is it?
Thanks