In another of their occasional chats, David Allen is interviewed by Dave Edwards. They explore the art of balancing predefined work that you may have told yourself is important for today, with work that shows up. They discuss the importance of having protocols and agreements for communication on your team, including expected response times. Then they consider the different types of notes you might take in meetings. That leads to a perennial question: How to get others to do GTD? David's answer is that happens when someone exemplifies outcome and action thinking.