David's interview with Patty Seybold

[kelstarrising]

We just posted David's latest In Conversation interview with tech-legend and customer experience guru Patty Seybold. You may know of her bestselling book Customers.com. It's a great interview, full of inspiring nuggets.

Listen now

 

[Branestawm]

Great!

I listen to podcasts all the time, so every addition is going to be welcomed by me, even though David's "hands on" approach to interviewing took a little getting used to when I first listened to In Conversations. I'd love to hear more UK interviewees best of all. Ben Hammersley was particularly good.