I am refining my GTD methods and would like input on a number of scenarios. Rather than list a bunch of them, I thought I'd start with one and move on from there if necessary. David Allen defines work as:
Collect
Process
Do
So here is a common scenario.
1. I take a telephone call from a Client. We discuss an entire host of issues and I have a full page of notes on the computer by the time I am done. Some of the notes will end up being entered in our CRM program as a record. Some of them will be converted into tasks. I hang up the phone and I have exactly 60 seconds to do something with these notes before I must quickly move on to another scheduled task. So at this moment what is/do I do with this page of notes?
A. Did I already "collect" by taking the phone call and notes? Or am I now "collecting" by dragging the notes it into a folder named "inbox" (or something similar) so that it is something "collected and waiting for processing"? And then I process it later when I have time?
B. It does not seem like I have time to "process it". So it seems to me it is either in the "collect" or "do" stage?
C. Processing seems to me to often be a task in and of itself. So do I create a task named "process client meeting notes?" in which case the notes are now actually at the "do" state?
Thanks and I much appreciate everyone's input.
Collect
Process
Do
So here is a common scenario.
1. I take a telephone call from a Client. We discuss an entire host of issues and I have a full page of notes on the computer by the time I am done. Some of the notes will end up being entered in our CRM program as a record. Some of them will be converted into tasks. I hang up the phone and I have exactly 60 seconds to do something with these notes before I must quickly move on to another scheduled task. So at this moment what is/do I do with this page of notes?
A. Did I already "collect" by taking the phone call and notes? Or am I now "collecting" by dragging the notes it into a folder named "inbox" (or something similar) so that it is something "collected and waiting for processing"? And then I process it later when I have time?
B. It does not seem like I have time to "process it". So it seems to me it is either in the "collect" or "do" stage?
C. Processing seems to me to often be a task in and of itself. So do I create a task named "process client meeting notes?" in which case the notes are now actually at the "do" state?
Thanks and I much appreciate everyone's input.