I Finally Achieved Laser Focus: Why I Stopped Managing Tasks and Started Using My System as a True 'Butler'

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My task processing efficiency has recently seen a significant boost.
I attribute this progress to the following two key insights regarding my productivity system:


1. The GTD System as the Butler/Infinite Shelf​

The first realization is that the list, or the GTD system itself, acts as a butler or an infinite capacity shelf.

This butler can only truly help me hold onto sudden thoughts or distractions (other tasks/projects) when I am seriously focused on the task at hand. This is crucial, as it allows me to complete the current activity with laser-like focus before moving to the next one.

I found that when I am constantly checking the list or distractedly executing items from it, the system instantly becomes useless—it fails to achieve its core purpose.

Crucially, I've realized that the more I commit to completing the current item before moving to the next, the less likely I am to procrastinate on either. Conversely, when I allow my attention to constantly switch between my current task and the items on my list, I risk procrastinating on everything. In essence, my willingness to use the butler to successfully defer a non-urgent item is directly inverse to my likelihood of delaying my work.

For example, consider this scenario: I’m writing Document A, and I suddenly remember I need to buy an extractor fan. While I could open my phone and immediately place the order, my system allows me to postpone this action. I capture the item ("Buy extractor fan") and hand it to my butler (my list). The list "holds" it for me. I can then continue focusing on Document A until it’s complete. Afterward, I review my list and purchase the fan. This is the true function of the list or the inbox.

If others approach me with new tasks or requests, I can tell the butler to hold those too, so I can continue working on Document A. If the interruption is truly urgent, I make sure to tell the "butler" exactly where I stopped on Document A and what my next intended step was, before dealing with the urgent matter. This prevents mistakes and makes returning to the focused state much easier.


2. Managing Project Goals/Milestones and Context-Based Reminders, Not Atomic Tasks​

I have realized that I should focus on managing a high volume of project goals/milestones and the subsequent reminders that stem from them, instead of managing individual atomic tasks.

I used to spend too much time managing tasks, primarily because I felt hesitant and conflicted about checking them off.

For instance, if I need to organize an event and submit a proposal, I would write on my execution list: "Complete proposal and submit to Leader X." I complete and submit it. But then I have to wait for their reply. If I check off the task, it disappears from my view, which worries me. Should I wait for the leader’s reply before checking it off? Or should I write a new task: "Wait for leader’s reply"? And then, once they reply, write a third task: "Complete revisions and resubmit to Leader X"? That process felt truly inefficient, if not silly.

I understand that a GTD Project is defined as anything requiring two or more steps, so I often listed this type of work as a project (e.g., "XX Event Project"). However, simply listing the project title didn't provide the appropriate prompting mechanism I needed.

My breakthrough was discarding the task-based approach. I now list the required milestones—the overarching goals (not the next physical actions)—within the Project List. For the event project, I simply list: "Achieve full leadership sign-off on the XX project plan."

I only review this Project List periodically (or when the project undergoes a major development) to check if the goal is completed. If the goal hasn't been achieved, I set up the specific reminder I need to prompt the next action. If I need a reminder to check for the reply, I write: "Follow up with Leader X regarding proposal status (by XX date)." Once I execute that specific follow-up (the reminder), I can check it off guilt-free, regardless of the outcome.

Furthermore, defining and listing project goals this way creates a constructive tension (the gap between the desired future state and the current reality) that significantly boosts my motivation and strategic thinking.
 
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For example, consider this scenario: I’m writing Document A, and I suddenly remember I need to buy an extractor fan. While I could open my phone and immediately place the order, my system allows me to postpone this action. I capture the item ("Buy extractor fan") and hand it to my butler (my list). The list "holds" it for me. I can then continue focusing on Document A until it’s complete. Afterward, I review my list and purchase the fan. This is the true function of the list or the inbox.

If others approach me with new tasks or requests, I can tell the butler to hold those too, so I can continue working on Document A. If the interruption is truly urgent, I make sure to tell the "butler" exactly where I stopped on Document A and what my next intended step was, before dealing with the urgent matter. This prevents mistakes and makes returning to the focused state much easier.
This concept of lists as reminders is at the heart of GTD. The next action lists were never next action lists: they are next action reminder lists. Determining the next visible, physical action is at the heart of empowering next steps. Once the reminder triggers action, the cascade of actions can continue naturally until it is time to stop and change to another task. At that point, a reminder of where we left off can be tossed into the inbox or processed and entered into our system.

David pantomimed handling interruptions in a video a while back. He had a paper where he was working on something and when someone walked into his office, he made a note on the paper and tossed it into the inbox and turned and was fully present for the person who interrupted. There was no hesitation as to whether this was an appropriate interruption; the interruption had happened. A constructive response was to handle the interruption (after having done what I call "saving state" by making a note and tossing it into the inbox). David made a note about what the person asked and tossed that into the inbox and pulled out the sheet with the reminder for where he was when interrupted and resumed.
For instance, if I need to organize an event and submit a proposal, I would write on my execution list: "Complete proposal and submit to Leader X." I complete and submit it. But then I have to wait for their reply. If I check off the task, it disappears from my view, which worries me. Should I wait for the leader’s reply before checking it off? Or should I write a new task: "Wait for leader’s reply"? And then, once they reply, write a third task: "Complete revisions and resubmit to Leader X"? That process felt truly inefficient, if not silly.
I'm making the assumption that I have ongoing interaction with Leader X or ongoing interactions with Leaders X, Y, Z, etc. When I actually complete what the task reminder says I mark it complete and at the same time, I would place a reminder of the state of this effort where it would be useful and for me; that is on an agenda list for Leader X about what I am waiting for from them. In practice, once Leader X has provided revisions, I would leave the waiting for/agenda entry in place until the interaction is completed because it is still on the agenda with this person. I need it there because I now have a complete picture of my interactions with Leader X. Whether it was an agenda or waiting for entry on that list, it would remind me of where we are on the interation. Without the entry, I'm trying to keep it in my head. I close out the waiting for item when that particular interaction is completed and the proposal is done.

I'm glad what you are putting into your system is working for you and triggering actions and follow-ups as needed.
This would not work for me for the reasons I detailed above.

Customizing your system so it works for you is an important component of GTD. Use the parts that help and don't worry about the rest until you have something that isn't working.

Cheers,
Clayton

Sometimes I think if I hear another "I mean" I will tighten my tie until I strangle. - Yves Montand as Dr. Chabot
 
Thank you for this post. I have been feeling feeling guilt about not finishing everything on my lists, so I think I have fallen into the trap of treating everything on them as equally important. Your post is a great reminder that the system is about giving things the appropriate attention. I'm going to try reframing my system as a butler as you describe and see how it works for me.
 
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