PierrotBel
Registered
Hello,
Here is my problem: I have too many actions to perform and I don't know how to write them down.
Indeed, I am asked to perform various tasks (connect each week a dozen of filalies to the groups of which we are customers). However, entering the request, justifying the link between the subsidiary and the parent company, verifying that this request is taken into account and that it appears in the tools takes a lot of time.
Each request (alone or grouped) creates a ticket number
This ticket number refers to a customer code.
When I extract these ticket numbers, in mass, I have to check one by one where the request is,
Today, I create a tracking table by hand but it's a terrible waste of time.
The rest of my job is often to request information from others.
However, there is never any real prioritization, everything is always urgent and I can't always delegate
Thank you
Here is my problem: I have too many actions to perform and I don't know how to write them down.
Indeed, I am asked to perform various tasks (connect each week a dozen of filalies to the groups of which we are customers). However, entering the request, justifying the link between the subsidiary and the parent company, verifying that this request is taken into account and that it appears in the tools takes a lot of time.
Each request (alone or grouped) creates a ticket number
This ticket number refers to a customer code.
When I extract these ticket numbers, in mass, I have to check one by one where the request is,
Today, I create a tracking table by hand but it's a terrible waste of time.
The rest of my job is often to request information from others.
However, there is never any real prioritization, everything is always urgent and I can't always delegate
Thank you