Are you talking about e-mail templates? Actually, it doesn't matter; the procedure should be the same. I prefer custom menus to toolbars, but again, the procedure is basically the same. I use Outlook 2000 at work. I have a custom menu that contains all of the e-mail templates that I need for recurring e-mail tasks (sending media notices, reminders, etc.) Here's how I add a new template to that menu:
- Open a new mail message, address it, and enter whatever text you want.
- Click File - Save As.
- Change "Save as File Type" to Outlook Template
- Make a note of where template files are saved. You may want to copy this info onto a Note so that you can have it to refer to; it comes in handy if you will be doing lots of custom toolbars or menus.
- Go to Tools - Customize
- Click on the Commands tab
- Drag the Mail Message Icon to the menu or toolbar that you want to add your new template to
- Once it's in position, right click on it and select Assign Hyperlink - Open
- Copy the path to your template into the box; click Ok
- Right click on the mail message icon again to change the name to whatever you want, i.e., - "Media Notification"
- You can also change the icon or create a new icon of your own; all of my template icons are color-coded according to the subject
- Close the Customize message box; you're done!
Hope that helps!