Resolution follow up
Hi Everyone,
Lyz Dihn in support provided these helpful instructions which worked perfectly:
> The error you
> received is commonly linked to iTunes not properly reading your GTD
> Connect keychains password.
> Please follow these steps below to resolve the issue:
>
>
> Go into iTunes.
> Go to the Podcasts section of iTunes.
> Right click next to the GTD Connect Podcast and select Delete.
> It will prompt to either keep the files or move to trash. You will
> want to keep the files so that you don't have to re-download them.
> After deleting the GTD Connect Podcast, Quit out of iTunes.
> Go to Macintosh HD
> Go to your Applications
> Go to Utilities folder within Applications
> Go to the Keychain Access program within Utilities folder
> Double click the Keychain Access program to launch
> Within Keychain Access, find the entry for secure.davidco.com
> Select secure.davidco.com and press the delete button. It will
> prompt and ask you if you're sure. Click Delete.
> You can now quit out of the Keychain Access program.
> When you go back into iTunes Podcasts, go under Advanced -->
> Subscribe to Podcasts.
> Type in
http://www.davidco.com/connect/podcast.php in the URL box.
> It will prompt you to enter your GTD Connect username and password.
> You will have the option to Remember the password which will save it
> back into keychains.
> After getting the podcast subscription back, go to File --> Add to
> Library --> navigate to your music folder (or where you have your
> iTunes folder) --> iTunes --> iTunes Music --> Podcasts -->
> GTD_Connect Members-Only Podcast
> This will re-add your already downloaded GTD Connect podcast back
> into iTunes.
A couple of notes here:
- You must quit out of iTunes after deleting the subscription and before going to Keychain Access. If you don't, you'll have to do it over.
- Where it says "right click," use Command-Click instead.
Thanks Lyz, Kelly, Tom, and Augusto for your help! I've got a lot of listening to catch up on!
Best wishes,
Tara