Hi - Question on best practices for managing action and waiting for emails. I have a large email volume everyday, often with quick responses needed. I’ve struggled with using my email application (Outlook) to manage my emails as David recommends or creating actions and waiting for’s in my task manager. A specific area I struggle with is how to track emails that i need to respond to but first require a response from a staff member. Example: Client sends me an email asking for the status of the proposal. I need to respond to this but i’ll need to ask my account manager first before responding to the client. Once I have my acc manager’s response i can then respond to my client. Would the best practice be to put the client email in my Action folder and then put my email to my account manager in my Waiting For folder? The only challenge there is that when I look at my Action folder I now have emails that need my response but are waiting on other people first. Is this the standard way people track these types of emails or is there a better method? Thanks!